Frequently Asked Questions


Q | Oops, something went wrong (email address is incorrect)

A | If you get this email message, please check if there is a typing mistake in your friend's email address.

Q | Do I need to register?

A | No, you do not need to register to use our free service, and we plan to keep it that way.

But whenever you're waiting for your friend to arrive, we'll show you an advertisement video.

Q | What about the stop button on the chat page?

A | Hit this button if you want to stop the video chat, this includes the audio. You can still use text chat with your friend.

At any moment you want, you can start the video chat again by refreshing the browser page.

Please allow access to your webcam and microphone to fully experience Vitz.